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At Parenthood we believe that every new baby is a cause for celebration and shopping for your baby should be a wonderful experience. We understand that it's the little things that make all the difference - Things like honest, impartial advice from staff who are experienced parents - even grandparents - themselves, personal shopping evenings, baby showers and a Gift Registry service for your family and friends. Parenthood brings you the very best service, and even a relaxed cup of coffee - it's the little things in life that make Parenthood even more rewarding
As a new parent you will be inundated with a vast array of products and services.
At Parenthood we offer free impartial advice in a relaxed one on one consultation. Our trained staff will tell you what’s essential, what’s not, how to get maximum benefit out of every product and help you compile a list of merchandise that is just right for you and your family.
Book your free consultation today at customerservice@parenthood.net.au
Parenthood offers a gift wrapping service instore, however this is not available during major Sale events or throughout November and December.
Preparing for the arrival of a new baby usually means planning well ahead to ensure everything is ready well before your due date. At Parenthood we invite customers to layby their selected furniture and hardware for up to 90 days. With a deposit of 50% we will happily order and store your items until you are ready to set up your baby’s nursery.
All enquiries relating to your layby or order should be directed to our Customer Service Department on 1300 287 771 between 9am and 5pm weekdays or via email at customerservice@parenthood.net.au.
Layby installments can be paid over the phone with either a Visa or Mastercard.
Parenthood offers a delivery service to metroplitan Melbourne, the Mornington Peninsula and Greater Geelong by arrangement. Delivery charges are not included in the price of goods.
Our Customer Service Department will happily provide a quotation for your delivery:
Customer Service
Telephone: 1300 278 771
(Monday to Friday 9am - 5pm)
Email: customerservice@parenthood.net.au
Many items of nursery and bedroom furniture are flat packed and require assembly. Whilst Parenthood does not offer an assembly service, our Customer Service Department is able to provide you with contact details for businesses that specialize in this field. | 
